Due to the constant changes in the automotive industry we have decided to circle back and primarily focus on servicing Toyota vehicles, what we know best.


Don't drive a Toyota or have another vehicle that is a different brand?  No problem!  We do general service and repair on most other makes as well.


Parts and Warranty

We use parts that meet the same standards required by the OEM (Original Equipment Manufacturer) parts used at the dealership and most carry a minimum warranty of 2 years/48,000km*.
Have an older car and aren't really concerned about warranties?  We can also source quality parts that are more economical.

*Warranty applies to manufacturer defect.  Does not apply to normal wear and tear or abuse

Testimonials

Highly Honest. Transparent. Caring. Trustworthy. My experience at Black Bear Auto has ALWAYS been positive. Exemplary leaders in customer service- both [the staff] are nothing short of amazing. I had a very negative experience in the past few weeks with the dealership from whom I originally purchased my car. A liability concern that was brought to my attention which ultimately resulted in a phone call with the owner of the dealership where I was called by the wrong name, patronized and hung up on. But [the guys] at Black Bear [were] able to listen to my concerns, gave me a clear quote and understanding of what needed to be done. I am not a mechanic. I don't "speak" car. So not only did [they] get me the best price possible, [they] even communicated the logistics with my original dealership and the warranty provider on my behalf to ensure I was being taken care of and represented properly. Above and beyond doesn't even begin to describe their efforts. If you want an honest and trustworthy mechanic and excellent client service- go no where else but Black Bear Auto. 

-Abby

I've been dealing with [the guys at Black Bear] for quite a while now. They've been great to work with all these years. Even my wife appreciates the friendly atmosphere and great service. Thanks guys.

-Matt

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